"Thanks to Lave our turnovers are finally stress-free. We no longer worry about the cleaning or last-minute surprises - even when we're vacationing in Florida."
Catherine and John, Nashville Superhost.
Smarter Cleaning. Host Trusted.
How We Protect Your Property
Photo Proof
Not just clean. Verified clean. Every turnover comes with timestamped photos - proof you can trust.
Digital Checklist
We create a custom digital property profile with room-by-room checklist, detailed notes, and tailored instructions.
Real-Time Alerts
We notify you immediately with photos of any damage or maintenance issues before your next guest arrives.
Vetted, Top-Paid Cleaners
All cleaners are background checked. Our premium pay model attracts top-tier cleaners we trust in our own homes.
QA Inspections
Our QA team inspects performance and enforces property-specific requirements every turnover.
Odor Monitoring
Odor is a top guest complaint. We proactively assess pre and post clean, alert you instantly, and recommend a mitigation plan if needed.
How Lave Works
How We Protect Your Bookings, Revenue and Reputation
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Configure & Connect
Every STR is unique. We create a custom digital profile for your property with room-by-room checklist, special notes, and tailored instructions, and add it to our platform.
Auto-Schedule
We sync with your booking calendar to automatically schedule turnover cleans - immediately when your property is booked.
Clean & Proof
We complete the clean, send you required photo proof of every room - every turnover, and alert you immediately with photos of any issues.
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Services
Your Property Is Unique. That's Why We Design Personalized Care Plans and Proactive Cleaning Services to Protect Your Property Year-Round.
Turnover
Deep
Carpet
Upholstery
Linens
Guest Starter Kit
Maintenance Eyes
Frequently Asked Questions
How do you handle keys/smart locks? We integrate your access instructions digitally directly into our system—whether it’s keys, lockboxes, or smart locks. This ensures our cleaning teams always have the latest, verified entry details without back-and-forth calls or texts. Smart lock codes can be automatically updated in our app, and every access step is time-stamped for security and accountability.
What if a guest checks out late? Our system alerts us in real time if check-out times change. If a guest leaves late, the system updates our crew schedule and sends you a notification. This way, we can adapt on the fly, prioritize urgent tasks, and still maximize the chance of an on-time check-in. Providing fresh, professionally cleaned linens eliminates cleaning time restraints and issues with late checkouts.
Do you bring supplies and linens? Yes—Our team arrives fully stocked with professional-grade cleaning products and fresh professionally laundered linens to ensure consistent quality and sanitation. The system also logs linen usage, so we can predict needs and avoid last-minute supply runs. We can also help track your consumables inventory, so you know exactly when your supplies need replenishing.
Do you do same-day turns? Definitely! Same-day turnovers are our specialty. Our system automates our turnover scheduling based on your booking calendar, so our team is assigned, dispatched, and prepped without manual coordination. For same-day turns, the system sequences tasks for maximum efficiency, ensuring your property is guest-ready even with tight windows.
What’s your process for damage reporting? We notify you of any damages or maintenance issues within 1 hour. Every cleaning includes a personalized digital inspection checklist specifically for your property. Our cleaners upload photos and notes directly into our system, which sends you a real-time report. Damage alerts are immediate; with timestamped documentation you can use for claims or guest follow-up—no waiting until the end of the day to find out.
Can you work with my co-host or property manager? Absolutely! Our system allows us to seamlessly share live updates, inspection reports, and task completions with your co-host or manager automatically, or anyone you authorize. Everyone stays in the loop without chasing updates, and all communications are centralized in one place.
